PatientLead Health

How It Works

Each Navigator is a condition-specific orientation program. It builds a portable reference system — the Navigator Framework — that holds up across appointments, providers, and shifting care contexts.


In brief:

Navigators provide orientation — not treatment guidance, clinical advice, or task management. The program helps you see the system you are operating in, identify what carries forward, and build decision logic that holds across time.

The end state is a four-section Navigator Framework — Signals, Priorities, Boundaries, Continuity — that becomes a portable reference system you use long after the program ends.


The orientation model

Chronic and complex care creates repeated decisions under shifting conditions. Documentation accumulates. Providers rotate. Context drops out between encounters.

Navigators focus on the parts of the process that carry forward: the record, the language, the timing, and the decision logic. The goal is system awareness — a clear read on where you are, what matters next, and what can wait.

What it builds
  • Signals

    Pattern recognition that separates real change from noise, urgency, and default responses.

  • Priorities

    A documentation filter that identifies what the record needs to carry and what can drop.

  • Boundaries

    Engagement thresholds that prevent overcorrection, over-reporting, and wasted effort.

  • Continuity

    Decision logic and reference material that survive handoffs, time gaps, and provider transitions.


Structure: months and parts

Each Navigator spans six months. Each month contains three parts that build on each other. The sequence exists to reduce cognitive load — each part prepares the ground for the next. You can pause between parts, revisit earlier material, and skip optional tools without disrupting the arc.

Months are conceptual containers, not deadlines. The structure is designed for low capacity. Partial engagement is expected. Pausing and returning later does not disrupt the program.

Components
  • 6 months

    Conceptual containers that organize the program's orientation arc. Not time-bound.

  • 3 parts per month

    Three parts per month that build on each other. Designed for partial engagement and re-entry.

  • Tools and interactives

    Optional, structured exercises embedded in part pages. Nine named tools across the program.

  • Named artifacts

    Working outputs — Pattern Map, Documentation Priority Filter, Engagement Threshold Guide, Appointment Anchor, Decision Ledger — that assemble into the Navigator Framework.


The Navigator Framework

The program's end state is a four-section reference system assembled from the named artifacts produced across all six months. It is portable, condition-specific, and designed to outlast the program itself.

Once built, the Framework functions as a stable surface for ongoing decisions — independent of any single provider, appointment, or care phase.

Each Navigator uses a condition-specific lens, but the underlying framework structure is the same. One Navigator produces a framework that transfers across conditions and contexts.

Framework sections
  • Signals

    Built from the Pattern Map. Establishes what to notice, what to track, and what to filter out.

  • Priorities

    Built from the Documentation Priority Filter. Defines what the record needs to carry forward.

  • Boundaries

    Built from the Engagement Threshold Guide. Sets thresholds for when to act, when to wait, and when to disengage.

  • Continuity

    Built from the Appointment Anchor and Decision Ledger. Provides stable reference material across encounters and transitions.